This a luxurious and stunning hotel. Easy to move through it with amazing and delicious restaurants. The room was awesome and super confortable king size bed. Spacious room with sea view balcony. I really enjoyed my stay. Gym available.
Jean
februari 2025
I had the most amazing stay at Catalonia Grand Costa Mujeres. Our family is already planning our next trip there and bringing along other members of our extended family. It is an outstanding value for money and the food is delicious(some of the best we have had at a resort). The staff is super friendly and we would recommend this resort to anyone looking for a fun relaxing vacation. Our toddler gives it high marks!the DJ had him so entertained and he was dancing the evening til his bed time each night!
Angie
december 2024
The service here was top notch. This was my first all-inclusive experience and it exceeded all my expectations. Every staff member that my friends and I encountered were so friendly. The resort was clean and I loved the way the plants and nature was integrated into the buildings. We stayed in a "Privileged Family Swim Up" room. It was perfect for 3 adults. The bedroom had 2 full sized beds and there was a sofa sleeper in the living room. There is a nice walk-in closet area that has shelves and tons of space for suitcases and all of our things. The bathroom was nice in that the shower area and toilet area were seperated so there was plenty of space for 3 women to get ready when needed. The best part of the room was having the private pool right outside the room. Sometimes, the staff from the "party pool" would even come over to take our drink orders while we were outside in the swim up. Otherwise, we just took turns walking over to the bar which was close. We were at the end of our building so we had a nice view of the ocean as well. The food was as expected for an all-inclusive. Room service was pretty basic but it was nice that we could order during times when we didn't feel like leaving the room. The buffet was nice and not too big. We never had any problems with the reservation system. Our favorite restaurant was the Japanese hibachi place, Ayami. For lunch they had food trucks available too. The Italian place for lunch was really good. The walk to the beach was nice to have a little boardwalk. Being a privileged status, you get access to a 2nd beach bar called Pure Bar with some seating. We never had a problem finding beach chairs or pool chairs during our stay. The resort didn't seem that busy while we were there. It may have been a slow time (1st week in June). There is evening entertainment and a nightclub if you are interested in dancing the night away. Overall, my first all-inclusive experience was great for the price and...
Samantha
juli 2024
Rooms are great! A lot of space, well distributed and well isolated from noise! Restaurants compared to other resorts were good quality. Beach is beautiful and there are plenty of beach chairs, so you will always find one free. Service is great and staff is really kind, as usual in Mexico! They have a lot of options (different restaurants) for lunch and snacks, so the variety of things you can taste are not comparable! It is just amazing. Food overall is above good.
Edison
juni 2024
Very nice brand new hotel. Big room. Excellent food. Rafael, bartender of Pure beach bar, was super friendly and gave us an excellent service. In general staff was very nice. Restaurant reservations online and was super easy, we had no problem booking for every night.
Martin
februari 2024
Beautiful property, very modern and clean. The rooms are magnificent- we booked two deluxe privileged family suites and everyone in our family loved it. The food is exceptional, the facilities are great and most of the staff was wonderful. We unfortunately encountered some hiccups with some staff whom were either having a bad day or simply were rude to my elder parents. My father went to the coffee shop and was denied a pastry he requested because all their coffee machines were not working. Yet another gentleman walked in and requested pastries and was given some without hesitation. My father witnessed this and the staff member saw my father and then asked my father if he wanted his pastry after all. My father with a gold of heart said no thank you, I rather go somewhere else now - long story short, he asked for us not to ‘complain’ to management about this as that individual might lose their position- BUT without mentioning names, I wanted to let everyone know what happened, as I see this as completely unfair. Hence we booked (and had the color bracelet) one of the biggest and most expressive room options in this resort. Regardless of this incident, we enjoyed our stay. The spa prices are pretty cheap too compared to other resorts, so if you’re into the spa services - this is a great option.
Virginia
januari 2024
Good clean rooms with proper AC. Lots of eating options and a great buffet. Staff is friendly and helpful.
Rahul
maart 2024
Excellent hotel. Our second time going there. First time we did not have a baby but it caught our eye, how child friendly this hotel was. So this year we took our almost one year old. We all loved it. Tons of entertainment, incredible food. So clean!
Tamar
februari 2024
It was very clean, looked like all of the pictures and videos I’d seen on social media!!
Hullett
februari 2024
What an amazing place to stay. from the moment we did the check in and I told them I was celebrating my son and myself birthday and they greeted us with drinks. They explained very thoroughly the amenities and walked us to our rooms. There are 2 pools that have bars which we enjoyed. they also have a kids pools. The beach was very clean and my kids were able to swim without a worry. There is a lifeguard on site. Buffet food was very delicious and good variety. I have stayed at other resorts and I will say nothing compares to the service we received. All the staff was amazing! Aguileo and Manuel at the bar were amazing! so attentive and always serving with a smile. They have night shows at the theater. There is also a disco at night and the staff really did an amazing job to make sure everyone had a good time. Victor is the best!! he made us all get up and dance and did very good to entertain us. There is also a bar at the lobby and the environment was very pleasant. They have live music that includes kids and adults. The staff at the buffet aaa so attentive and I can not leave out our room service. They made sure our rooms were clean and stocked every day. We even ordered room service passed 1 am and they delivered. This is a smaller resort compared to other but still very good size and it was even better since you get personalized service. I will definitely be going back soon. To all the staff, thank you for making our stay that much better.
Manuela
maart 2023